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Depot Prism has spared no expense to develop and maintain the finest repair depot facility in the PAR user community. The management of the facility has extensive PAR equipment experience. All technicians have undergone an extensive certification program on PAR equipment. Prism has invested in state of the art hardware analysis equipment that expedites the diagnostic process and ensures the diagnosis is accurate and the repair is completed successfully within a 3-day turnaround. It is important to Prism that three primary goals are achieved:
Advanced Exchange Program Advance Exchange Program (AEP)- Our response to your need for an expedited equipment repair process. We maintain an extensive inventory of refurbished PAR equipment including POS 2, POS 3, POS 4, POS 4XP, register, printer, monitor, cash drawer, etc. At Prism, we understand the correlation between your POS system and your restaurant's success. Participation in the Advance Exchange Program shortens the length of depot repair time to replace a defective unit. Here is how it works: Call us toll free and specify your needs and the shipping preference. In turn, we immediately ship a completely refurbished unit in a custom-shipping container. You package the defective unit in the same container and ship it back to us. We issue a UPS call tag and UPS shows up at your location the next day for pick up. The AEP replaces the defective equipment the next day - not in a week! We will tailor a program to fit your exact needs and you will be on the fast track to efficient Depot Repair services in no time at all.  |
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